Assistant Manager

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Date Posted: 3/10/2020

Location: (Square One) 100 City Centre Drive, Mississauga, Ontario, Canada

Reference No.: 2020-1481

Position Type: Permanent Full-Time

    • Description:

        • Donato Salon + Spa is hiring for a Front Desk Coordinator for our Square One Location!

        • Overview

          Known for creative and progressive hair design, Donato Salon + Spa is synonymous with beauty and fashion. Donato Salon + Spa features the city's best hairstylists, colourists, estheticians, massage therapists, and make up artists. These innovative trendsetters, talented artists and experienced designers are known throughout Canada and around the world!

        • Compensation: Offers competitive rate, and salon perks!

        • Responsibilities and Duties

          • Act as a first point of contact for guests
          • Creating staff retail goals and oversee all operations in the front of the salon
          • Answer to client queries and issues
          • On-boarding and training all new customer service representatives
          • Attend all staff meetings and initiate new business opportunities
          • Manage payroll budgets
          • Educate customer service representatives in product knowledge classes
          • Manage inventory assigned by our inventory manager
          • Manage customer complaints 
          • Work with the team to provide the highest quality of standards in Customer Service for Guest Experience
          • Work as an assistant for the Salon Manager
        • Qualifications and Skills

          • Sales driven, with proven track record
          • Extensive computer knowledge, with ability to pull and read sales report
          • Be available evenings and weekends
          • Minimum 1-year related experience (same position or retail customer service experience)
          • Salon/Spa experienced considered an asset.

          Please also feel free to email Nicole at Nicole@donato.ca with your resume. Please indicate in the subject line the job posting name

           

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below. 
We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Donato Salon and Spa is an equal opportunity employer.