Call Center Agent (Spa/Salon)

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Date Posted: 3/10/2020

Location: (Square One) 100 City Centre Drive, Mississauga, Ontario, Canada

Reference No.: 2020-1463

Position Type: Permanent Hourly

  • Donato Salon + Spa is hiring for a Call Center Agent for our Square One location


    Known for creative and progressive hair design, Donato Salon + Spa is synonymous with beauty and fashion. Donato Salon + Spa features the city's best hairstylists, colourists, estheticians, massage therapists, and make up artists. These innovative trendsetters, talented artists and experienced designers are known throughout Canada and around the world!

    Compensation: Offers competitive rate, and salon perks!

    Responsibilities and Duties

    • Act as a first point of contact for guests
    • Book appointments for salon and spa through a centralized system
    • Deal with customer inquries, booking costs, service costs, etc
    • Organize wedding parties and spa parties
    • Book appointments for other locations 
    • Engage in incoming and outgoing calls
    • Up sell services to current clientele
    • Engage in reminder calls 3 days prior to appointment
    • Must have open availability, this is a full time position  (evenings and weekends are mandatory) 

    Qualifications and Skills

    • High-school diploma
    • Minimum 1-year related experience (same position or retail customer service experience)
    • Salon/Spa experienced considered an asset.
If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below. 
We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Donato Salon and Spa is an equal opportunity employer.